Together with the COBIT, the Governana in YOU, can create a project so that the process of YOU is in accordance with the planning, organization, acquisition, implementation, delivery, support and monitoramento of the company. The COBIT is a tool that can be used to evaluate the financial operations of the company, of certain form ally to the internal controls. Tool that if finds lined up to a set of lines of direction of you practise, controls of YOU and auditorships of processes. The company today can opt to two sources, have a reactive position and wait that the external or pressures lead internal it for a more comfortable way, that many of the times can very be dispendioso for same. Or the company can act in proactive way and search improvement in its areas of processes using practical good existing norm or models. The COBIT possesss information on controls that must be a goal and the pointer-keys of performance in all the areas of YOU, however it does not possess information on as the organization makes to ripen in all these areas. The COBIT defines 34 areas of process of YOU (management of projects of YOU is only one of them) and supplies forms to measure the maturity of each one.
The company still needs practical good norms of and the ITIL it is the responsible one for supplying these norms. The ITIL possue processes with the function to improve the system of management of services of YOU, an international, composed document standard that congregates best the practical ones for the management of services of YOU and that it can be used by any company who possesss a destined area YOU and that she needs to optimize its management in services. The ITIL is not a manual of instructions and yes a well acertiva way of in showing to the way for good planejamneto and delivery to them of services, a set of concepts.